Frequently Asked Questions
Yes, these are very subjective terms, and what one surfer considers intermediate another surfer may consider advanced. As we wanted to provide our customers with the best possible experience, we decided it was worthwhile providing you with a baseline to work from so both you, our valued customer and we, Sharp Eye Surfboards, are all on the same page.
For the sake of setting this baseline, we have classified 3 main levels of ability Beginner, Intermediate and Advanced...
Our interpretations are:
Beginner - you are in the early stages of surfing. You can stand up, can do a bottom turn, and are starting to link some turns together.
Intermediate - This is the broadest category that most of the surfing population find themselves in. You are comfortable in most waves, and know where your limit is, although will keep pushing that limit to improve. Cutbacks, reo’s, floaters, foam climbs, and barrels are all a part of your surfing.
Advanced - you have built upon solid intermediate foundations and are blasting explosive high-performance maneuvers with speed, power and flow.
Wave size is subjective - what do you classify as Small, Medium and Large size waves?
Small Waves (1 - 3 foot).
Wave face up to waist height on an average adult male
Medium Waves (2 - 5 foot).
Wave face is from waist high to a bit over head high on the average adult male.
Large Waves (Over 5 ft).
Double overhead and up.
This depends on how often you use your board, how well you look after it, what kind of waves you surf etc...
Unfortunately, any surfboard can break due to uncontrollable forces and the nature of surfing. And it is for this reason that we do not guarantee any surfboard from breaking.
No, our boards do not come with fins. You have the choice of FCS or FUTURES fin systems. To purchase a set from our online store click here.
If the board you're after isn't in stock, drop us an email, pop in or call us on (07) 5523 1830. The team at Sharp Eye Surfboards is more than happy to order you a stock board.
Yes, if you don't see the board you're after in the showroom or online. Sharp Eye Surfboards offer a huge range of custom options. To order a custom online click here.
Alternatively, pop in to the SharpEye Factory or give us a call on (07) 5523 1830 and talk to one of our highly experienced sales represenatives to run you through your options.
Alternatively, pop in to the Sharp Eye Surfboards Factory or give us a call on (07) 5523 1830 and talk to one of our highly experienced sales represenatives to run you through your options.
Yes, we offer various types of EPS/Epoxy technologies on custom orders.
Yes, you can order whatever fin setup you prefer on your custom order.
Carbon patches strengthen the tail of your board.
Yes, just let us know what you want. Please note, that sprays come at an extra cost.
Production times vary, usually from 6-8 weeks. Give us a call on (07) 5523 1830 and talk to one of our sales representatives to get a lead time on your next surfboard.
If you do decide to change your mind, please contact us immediately on (07) 5523 1830.
Depending on what you want to be changed, and the process your board is up to, it may be possible.
Once the board has started production, we cannot change orders.
If you would like to know exactly what stage of production your board is at, please feel free to give us a call on (07) 5523 1830.
We take the utmost care when packing and sending your new board.
Feel comfortable in the knowledge that we send hundreds and hundreds of boards Australia-wide every year.
Depending on the region in which your board is destined and the courier, we will more than likely wrap it in eco friendly bubble wrap, then into a cardboard box.
The price depends on where your surfboard/s and products are being shipped. Please refer to our shipping options page.
Order before 11:00am AEST, on the east coast, and you will receive your items in 1-5 business days.
The rest of Australia is expected to receive your items within 3-14 business days.
If you have any questions please don't hesitate in contacting us via our contact page. The delivery times provided by Sharp Eye Surfboards are estimates only. Sharp Eye Surfboards will not be held accountable for late deliveries or loss or damage relating to late deliveries.
Once your board is shipped we will send through an email with all the details you need to track your precious cargo.
Please check out our Returns and Replacements page.